Last updated: June 24, 2023

Welcome to our webshop. These terms and conditions outline the rules and regulations for using our Webshop in Denmark, which specializes in selling Bio-Based and Reusable Products. Please read these terms and conditions carefully before using our website.

1. Website Use

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using this website’s particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time.

2. Intellectual Property

The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof, is copyrighted as a collective work under copyright laws and is the property of our webshop.

3. Privacy

Your privacy is very important to us. Please review our Privacy Policy, which also governs your visit to our webshop, to understand our practices.

4. Product Descriptions

We try to be as accurate as possible. However, we do not warrant that this website’s product descriptions or other content are accurate, complete, reliable, current, or error-free. If a product we offer is not as described, your sole remedy is to return it unused.

5. Prices

All prices are listed in Danish Krone (DKK). We reserve the right to change prices at any time without prior notice.

6. Payment

We accept various forms of payment, including but not limited to credit cards and bank transfers. Payment will only be deducted from your account when the item is dispatched.

7. Shipping and Delivery

Products ordered via this website can be shipped within Denmark or globally. Delivery charges will be displayed on the website and are subject to change.

8. Return Policy

We offer a 14-day right of return from the day of delivery, given that the product is returned in the same condition and original packaging. Opened or damaged products cannot be returned. If you wish to return a product, you must contact us within 14 days of receiving the product. Return shipping fees are the responsibility of the customer.

9. Warranty

Our products come with a standard warranty of two years from the purchase date, which covers only product faults and defects. This warranty does not cover any damage caused by misuse, accidental damage, or wear and tear.

10. Limitation of Liability

In no event shall we be liable for any direct, indirect, special, punitive, incidental, or consequential damages, or any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this website.

11. Governing Law

The laws of Denmark govern this agreement.

12. Changes to Terms and Conditions

At our sole discretion, we reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


If you have any questions about these Terms and Conditions, please get in touch with us.

Thank you for shopping with us.

The Kraftrader Team