FAQs
General Question
By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using this website’s particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time.
Eco-friendly products are designed with the intention of minimizing their impact on the environment throughout their entire lifecycle. From production to disposal, these products aim to reduce pollution, conserve resources, and promote sustainability. They are crafted using renewable materials, recycled components, and energy-efficient manufacturing processes.
We try to be as accurate as possible. However, we do not warrant that this website’s product descriptions or other content are accurate, complete, reliable, current, or error-free. If a product we offer is not as described, your sole remedy is to return it unused.
We accept various forms of payment, including but not limited to credit cards and bank transfers. Payment will only be deducted from your account when the item is dispatched.
Products ordered via this website can be shipped within Denmark or globally. Delivery charges will be displayed on the website and are subject to change.
We offer a 14-day right of return from the day of delivery, given that the product is returned in the same condition and original packaging. Opened or damaged products cannot be returned. If you wish to return a product, you must contact us within 14 days of receiving the product. Return shipping fees are the responsibility of the customer.
Live chat support is a valuable and efficient way for businesses to provide instant assistance to their customers. With live chat, customers can connect with a company representative in real-time, enabling them to get immediate answers to their questions or resolve any issues they may be facing.
If a list of orders and the quantity per package for each product is provided, we can package and ship them exclusively to that customer.
All containers made by this company, with a corn starch base, are suitable for use in temperatures ranging from -5 degrees Celsius to over 100 degrees Celsius. They do not cause any changes in the taste or odor of your food.
Containers made from corn-based starch, when used for hot foods such as soup, do not impart any taste or odor. However, sugarcane-based starch containers are associated with a distinctive sugarcane plant aroma.
Our company’s Biobees containers have been extensively tested and have a complete biodegradation timeframe ranging from 6 months to 1 year in a natural environment. They decompose entirely and return to nature. Furthermore, a simple test shows that the combustion residue of these products does not contain any polyethylene droplets and is completely released into the air as smoke.
Due to the biobased nature of our products and the use of corn starch, the predominant color of the product corresponds to the color of corn starch itself. We refrain from using chemical dyes, especially for the sake of human health and greater environmental protection.